Refund policy

Due to authenticity and integrity reasons, all autographed memorabilia sales are final. We cannot accept returns, exchanges, or cancellations once an item has shipped. This policy protects the authenticity and integrity of each autograph and prevents potential tampering or misuse of both the autograph and PSA/DNA unique serial numbered hologram on the item you receive. 

Pre-Order Cancellation Policy

If you ordered a pre-order item and would like to cancel your order, contact us for cancellation and a complete refund.

Refund Policy

At The Operator Collection, we take great pride in offering authentic, hand-signed memorabilia. Due to the unique nature of our products and our commitment to ensuring the authenticity of every item, all sales are final once the order is shipped, and we do not accept returns or exchanges.

Why No Returns?

Each piece of memorabilia is carefully authenticated by PSA/DNA, guaranteeing its legitimacy. Allowing returns of these one-of-a-kind items puts them at risk of tampering, damage, or alteration, which could compromise the integrity of the product and its authentication.

We encourage customers to review all product details and ensure satisfaction before completing their purchase. If you have any questions or concerns about a product prior to purchase, our customer service team is available to assist you.

Thank you for your understanding and for choosing The Operator Collection for your memorabilia needs. Your trust in the authenticity of our products is our highest priority.